Check correct connection of the handpiece to the device.

Check optical alarm and insert it.

Make sure that the device is in operating mode.

If the handpiece button does not respond, check operation using the pedal and viceversa.

Check if the pulse counter on the monitor progresses when the button is pressed. In the event that the pulses which are not emitted are also counted, a power generator failure is assumed.

Check the hydraulic system. The presence of air in the system could affect the efficiency of the cooling system. Carry out the Fill and Vent procedure.

Check temperature. It must not exceed 24 ° C.

It is possible, especially in prolonged sessions, that there is no need to reduce the pulse emission frequency. Reduce from display to 5Hz.

An initial condensation that could condense the sapphire tip is a normal condition. However, the emission window must be cleaned constantly, even during treatment, using a soft gauze soaked in an alcohol and water solution.

Proceed with the energy measurement if the system allows it

Check the correct connection of the handpiece to the device

Verify that the device is in operating mode.

If the handpiece button does not respond, check operation using the pedal and viciversa.

Check if the pulse counter on the monitor progresses when the button is pressed. In the event that the pulses which are not emitted are also counted, a power generator failure is assumed. (open a ticket).

Check that at START the Cut Off filter is not inserted in the slot of the handpiece. Switch off the machine and repeat the ignition mode with the cut off deactivated. Activate it only when specifically indicated on the software.

Check the cleanliness of the cut off filter. The filter must be perfectly transparent. Clean with a soft gauze soaked in a solution of alcohol and water.

Check the transparency of the tip of the guide glass.

Take an energy measurement if the device allows it.

Disconnect the handpiece from the connector and insert another if available. In the event that the handpiece used as a replacement should light up, it means there is a problem with the lamps. Therefore open a ticket.

Check the correct connection of the handpiece to the device

Disconnect the handpiece from the connector and insert another if available. In case of operation of the latter, the problem is related to the lamp. Open a ticket.

Check cleanliness of the anti-reflective lens positioned at the tip inside the handpiece. Clean with a soft gauze soaked in a solution of alcohol and water.

Check that the focal lens inserted in the tip of the handpiece is perfectly clean. Clean with a soft gauze soaked in a solution of alcohol and water.

Take an energy measurement if the device allows it.

Check that the optics are perfectly clean. Clean with a soft gauze soaked in a solution of alcohol and water

Check for correct alignment of the optics. Make sure that the indication on the front of the handpiece matches that on the KPT bushing.

Check the correct connection of the handpiece to the device

Disconnect the handpiece from the connector and insert another if available. In case of operation of the latter, the problem is related to the lamp. Open a ticket.

Check cleanliness of the anti-reflective lens positioned at the tip inside the handpiece. Clean with a soft gauze soaked in a solution of alcohol and water.

Check that the focal lens inserted in the tip of the handpiece is perfectly clean. Clean with a soft gauze soaked in a solution of alcohol and water.

Take an energy measurement if the device allows it.

Check that the optics are perfectly clean. Clean with a soft gauze soaked in a solution of alcohol and water

Check for correct alignment of the optics. Make sure that the indication on the front of the handpiece matches that on the KPT bushing.

Check the correspondence of the magnets with those on the bushing of the handpiece. Rotate to check for proper anchoring.

Check the presence of the magnets on the spacer side and the handpiece bushing side.