The touchscreen display does not light up, it remains disactivated.
Check the integrity of the fuses with the machine disconnected from the power supply. Open the special compartment located near the power socket. Carefully check that the fuse is not blown or that the wire inside is not broken.
Check if the pulse counter on the monitor progresses when the button is pressed. In the event that the pulses which are not emitted are also counted, a power generator failure is assumed.
Check the hydraulic system. The presence of air in the system could affect the efficiency of the cooling system. Carry out the Fill and Vent procedure.
7.1 Optics efficiency. Sapphire is not perfectly transparent.
An initial condensation that could condense the sapphire tip is a normal condition. However, the emission window must be cleaned constantly, even during treatment, using a soft gauze soaked in an alcohol and water solution.
Check if the pulse counter on the monitor progresses when the button is pressed. In the event that the pulses which are not emitted are also counted, a power generator failure is assumed. (open a ticket).
11.1 In operating mode the lamp does not turn on (FLASH LAMP ALARM)
Check that at START the Cut Off filter is not inserted in the slot of the handpiece. Switch off the machine and repeat the ignition mode with the cut off deactivated. Activate it only when specifically indicated on the software.
12.1 Presumed reduction of energy in the emission phase
Check the cleanliness of the cut off filter. The filter must be perfectly transparent. Clean with a soft gauze soaked in a solution of alcohol and water.
Disconnect the handpiece from the connector and insert another if available. In the event that the handpiece used as a replacement should light up, it means there is a problem with the lamps. Therefore open a ticket.
Disconnect the handpiece from the connector and insert another if available. In case of operation of the latter, the problem is related to the lamp. Open a ticket.
16.1 Presumed reduction of energy in the emission phase
Check cleanliness of the anti-reflective lens positioned at the tip inside the handpiece. Clean with a soft gauze soaked in a solution of alcohol and water.
Disconnect the handpiece from the connector and insert another if available. In case of operation of the latter, the problem is related to the lamp. Open a ticket.
20.1 Presumed reduction of energy in the emission phase
Check cleanliness of the anti-reflective lens positioned at the tip inside the handpiece. Clean with a soft gauze soaked in a solution of alcohol and water.
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