GET STARTED

0$

Redirection to the technical assistance portal

INTRAJECT

Troubleshooting manageable by the client

Field Required to Continue

Next Step

1.1 The device does not turn on.

The touchscreen display does not light up, it remains disactivated.


Make sure the cable is properly plugged into the machine and into the power outlet.

Field Required to Continue

Next Step

3.1 Inside the cooling circuit there are air bubbles that do not allow the liquid to circulate properly.


Field Required to Continue

Next Step

2.1 The touchscreen display appears to be on

There is no response when typing or selecting commands


Turn the device off and wait for two minutes. Then turn it back on.

Field Required to Continue

Next Step

3.2 There is not enough liquid inside the cooling circuit.


Field Required to Continue

Next Step

1.2 The device does not turn on

The touchscreen display does not light up, it remains disactivated.


Make sure the cable is working properly by connecting another electronic device.

Field Required to Continue

Next Step

1.3 The device does not turn on

The touchscreen display does not light up, it remains disactivated.


Field Required to Continue

Next Step

1.4 The device does not turn on

The touchscreen display does not light up, it remains disactivated.


Check the integrity of the fuses with the machine disconnected from the power supply. Open the special compartment located near the power socket. Carefully check that the fuse is not blown or that the wire inside is not broken.

Field Required to Continue

Next Step

2.2 The touchscreen display appears to be on

There is no response when typing or selecting commands.


Make sure there is no external pressure on the display monitor.

Field Required to Continue

Next Step

4.1 PLASMAPEEL

The tips of the roller do not emit an electric arc


Field Required to Continue

Next Step

Flow Alarm

Troubleshooting manageable by the client

Field Required to Continue

Next Step

6.1 MESOWAVE

The handpiece does not emit


Field Required to Continue

Next Step

6.2 Meso roll on correctly screwed on


Field Required to Continue

Next Step

6.3 Verify that enough pressure is applied in the meso Roll-on


Verify that enough pressure is applied in the meso Roll-on to retract the conduction sphere in order to create control with the emission source.

Field Required to Continue

Next Step

PORATION WAVE

The handpiece does not emit


Field Required to Continue

Next Step

5.1 PLASMAWAVE

The tips of the roller do not emit an electric arc


Check that the roller holder is screwed up to the tip of the plasma handpiece, completely.

Field Required to Continue

Next Step

4.2 Check that the steel pin


Check that the steel pin of the electrode roller is inserted into the hole of the handpiece holder disk. And that the locking bush is correctly screwed and tightened

Field Required to Continue

Next Step

4.3 Pedal check


Field Required to Continue

Next Step

5.2 Check the needle electrode


Check that the needle electrode is properly screwed onto the handpiece part.

Field Required to Continue

Next Step

5.3 Pedal check


Field Required to Continue

Next Step

6.4 Pedal check


Field Required to Continue

Next Step

7.2 Meso roll on correctly screwed on


Field Required to Continue

Next Step

7.3 Verify that enough pressure is applied in the meso Roll-on


Verify that enough pressure is applied in the meso Roll-on to retract the conduction sphere in order to create control with the emission source.

Field Required to Continue

Next Step

7.4 Pedal check


Field Required to Continue

Next Step

The final estimated price is :

Enter your personal details and you will be redirected to the technical assistance portal, where you can open a ticket and be contacted by a Biotec Italia specialist technician
You will be redirected to your personal account Biotec Italia

Summary

Description Information Quantity Price
Discount :
Total :

SUBMIT